Great service
Peggy and Sparkle were amazing. Very helpful and kind! Our family loves staying at this hotel every year for Thanksgiving we come to visit family. Keep up the great work Hilton Galveston! Peggy and...
Great guest services
Stayed in Galveston for one night and had great guest services. Especially from manager on duty Mrs. Peggy. She gave me true Hilton Diamond service and included all the normal amenities for diamond...
Staff not willing to help when asked.
First let me start by saying this hotel is very well kept, no complaints on the facility itself, our room was clean, bathroom was clean, we didn’t get to use the pool because we were on a quick over...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.