Checking in nightmare
Checkin was a disaster. Room was booked and paid for.. my company paid all ofthe room fees. In short, I couldn’t checkin unless I paid with my own card.
Went to the doubletree down the street and...
WORST CUSTOMER SERVICE!
Nasty hotel and the WORST customer service I have ever experienced! I travel for a living. Company books my hotels every night. Not only did the front desk refuse to check me in but then they...
Good location, no Internet, check-in is not flexible
The hotel is in a good location in front of the beach. However, it felt old and tired. The Internet does not reach guest rooms outside of the lobby area. After a long drive, we got to the hotel...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
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